Co-founder, Totem
Bharat co-founded Totem and spends most days with travel teams, learning how the best operators turn local expertise into proposals that win.
Operations
Acknowledge an agent's request within the hour and send a priced proposal the same working day. Most delay sits in rates, costing and copy, not in planning.
Bharat6 min read
Costings
Markup is profit over cost; margin is profit over the selling price. A 25% markup is a 20% margin. A worked 9-night package, conversion tables and the commission trap.
Bharat4 min read
Mailing list
Occasional notes on Totem—new capabilities, launches, and how operators are using AI in the workflow.
Co-founder, Totem
Bharat co-founded Totem and spends most days with travel teams, learning how the best operators turn local expertise into proposals that win.
Operations
Acknowledge an agent's request within the hour and send a priced proposal the same working day. Most delay sits in rates, costing and copy, not in planning.
Bharat6 min read
Costings
Markup is profit over cost; margin is profit over the selling price. A 25% markup is a 20% margin. A worked 9-night package, conversion tables and the commission trap.
Bharat4 min read
Mailing list
Occasional notes on Totem—new capabilities, launches, and how operators are using AI in the workflow.