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How fast should a DMC answer an agent's request? Cutting quote turnaround from days to hours
Acknowledge an agent's request within the hour and send a priced proposal the same working day. Most delay sits in rates, costing and copy, not in planning.
Bharat6 min read
In short
- 01Acknowledge every agent request within the hour, and send a first priced proposal within one working day. Same day wins more often.
- 02The agent is usually asking several DMCs at once, so the first credible, well-priced answer sets the benchmark the others are judged against.
- 03Most of the time on a quote goes on finding current rates, rebuilding the costing and rewriting day copy, not on designing the trip.
- 04Fix those three with a clean rate library, a reusable costing template and a description library, and turnaround drops from days to hours.